Customer Reviews for Wentworth Entryway Bench

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Wentworth Entryway Bench

Average Customer Rating:
4.143 out of 5
4.1
 out of 
5
(7 Reviews) 7
(out of 7 reviews)
Open Ratings Snapshot
Rating Snapshot (7 reviews)
5 stars
3
4 stars
3
3 stars
0
2 stars
1
1 star
0
6 of 7(86%)customers would recommend this product to a friend.
Customer Reviews for Wentworth Entryway Bench
Review 1 for Wentworth Entryway Bench
Rating
4 out of 5
4 out of 5
Location:St. John's, NL
Date:May 9, 2012

"Four out of five aint bad"

Pros: nice colour and style.
Cons: cheap and fragile assembly hardware.
"While I loved the style of this Wentworth Bench, there were a couple of issues. The cams used to secure the various parts were made of soft metal and I broke two of them while trying to secure them. The bench is still quite solid without these two attachments but I would have liked to be able to purchase these cams and attach them. They are not available in the two hardware stores I checked but I guess I'll just have to purchase a piece of cheap second-hand furniture and retrieve parts there. It would have been advisable for the manufacturer to have enclosed a couple of spares thus avoiding returns from other disgruntled purchasers. Also one piece of wood on the rear of one of the drawers split when I inserted the screw, however after more than two hours of assembling the bench, I did not feel that such a minor item warranted returning the product."
Review 2 for Wentworth Entryway Bench
Rating
2 out of 5
2 out of 5
Location:Quebec, QC
Date:May 5, 2012

Think twice before purchasing this bench!

Pros: sturdy after assembly
Cons: multiple defects, tight drawers
"This bench came with multiple esthetic defects as well as some pour quality parts. I called customer service for spares and was told to just send it back for a new one. I was little upset because I had spent 2 1/2 hours with my wife assembling it. Nonetheless I returned and ordered a new one as told. The second bench came again with many defects and even a part that did not fit l to my disbelief! I will call customer service on Monday and wait before assembling this one. This has been very time consuming up to now."
Review 3 for Wentworth Entryway Bench
Rating
4 out of 5
4 out of 5
Location:Ottawa, ON
Date:July 24, 2012

Good design with poor hardware quality

"The bench is of good solid wood, nice color and design. However, the hardwares are cheap and fragile. We had a hard time assembling it with the fragile hardwares.
The Costco customer services are excellent. We eventually was able to assemble the product with the broken parts shipped."
Review 4 for Wentworth Entryway Bench
Rating
4 out of 5
4 out of 5
Location:ottawa, ont
Date:September 13, 2012

Nice bench!

Pros: colour and quality for the price.
Cons: abit on the smaller size.
"I first bought the portia bench because i didnt' want to spend too much on a bench, but i changed my mind, right after i saw this bench. Glad i did. It's abit smaller in height than what i would like but overall, its a beautiful piece. Very nice and sturdy. Would recommend."
Review 5 for Wentworth Entryway Bench
Rating
5 out of 5
5 out of 5
Location:Kamloops, BC
Date:April 4, 2012

Solid

Cons: drawers are a bit sticky but loosened up later.
"Looks great at the entrance way. solid. moderately easy to build. Was shipped very quickly. Drawers are a bit sticky but loosened up later."
1 of 1 people found this review helpful.
Review 6 for Wentworth Entryway Bench
Rating
5 out of 5
5 out of 5
Location:Toronto, ON
Date:May 2, 2012

Excellent Costco Product

"Best Quality W/best popular color to match furniture and use it every day for every one of family."
1 of 1 people found this review helpful.
Review 7 for Wentworth Entryway Bench
Rating
5 out of 5
5 out of 5
Location:Ottawa, on
Date:July 9, 2012

Quality Plus!!!!

"Great bench, was delivered in five days and easy to put together."