Customer Reviews for Asus VivoBook S400CA-RH51T-CB, Bilingual 14.1-in Touch-screen Ultrabook, Intel® Core™ i5-3317U

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Asus VivoBook S400CA-RH51T-CB, Bilingual 14.1-in Touch-screen Ultrabook, Intel® Core™ i5-3317U

Not available for delivery in the province of Quebec For Quebec residents, please see item  #338818 The English and French operating system and software are preloaded on the computer but the user must make one-time choice of language on first start-up. This laptop does NOT include an optical (CD or DVD) drive. ASUS VivoBook expands all aspects of customer happiness and Windows 8 experiences on frameless touch panels, making the most of the new operating system. Processor and Memory: Intel® i5-3317U processor, 1.7 GHz 3 MB L3 Cache 4 GB DDR3 SDRAM Drives: 24 GB SSD 500 GB, 5400 rpm Finish and Features: Brushed aluminum Display and Graphics: 14.1 -in. LED backlight glare panel display Touchscreen, 1366 x 768 (native)   Intel® HD 4000 graphics Audio: Built-in Speakers Communication: 10/100/1000 integrated Ethernet LAN   Integrated wireless LAN 802.11 b/g/n   Intel® wireless display HD Camera Keyboard and Pointing Device: Full sized keyboard   Touch-pad pointing device Ports: 2 USB 2.0 1 USB 3.0 1 HDMI 1 Headphone 1 Microphone in Operating System: Microsoft® Windows® 8 Power Supply: Battery: Rechargeable, 3-cell lithium-ion (Li-ion)   Power supply: 65 W AC adapter Specifications: Dimensions (W x D x H): 33.9 cm x 23.9 cm x 2.1 cm; (13.3 in. x 9.4 in. x 0.8 in.)   Weight (approximate): 1.8 kg (3.96 lb.) Warranty and Returns:   For Costco members only, Costco extends manufacturer warranty to 2 years. Click on the concierge Services icon for details. Concierge Service is also offered exclusively to Costco members. Returns accepted within 90 days from date of purchase Model: S400CA-RH51T-CB
Average Customer Rating:
2.5 out of 5
2.5
 out of 
5
(2 Reviews) 2
(out of 2 reviews)
Open Ratings Snapshot
Rating Snapshot (2 reviews)
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1 of 2(50%)customers would recommend this product to a friend.
Customer Reviews for Asus VivoBook S400CA-RH51T-CB, Bilingual 14.1-in Touch-screen Ultrabook, Intel® Core™ i5-3317U
Review 1 for Asus VivoBook S400CA-RH51T-CB, Bilingual 14.1-in Touch-screen Ultrabook, Intel® Core™ i5-3317U
Rating
4 out of 5
4 out of 5
Location:Winnipeg, MB
Date:May 27, 2013

A balanced ultrabook

Pros: multitouch screen, fast and responsive, thin and lightweight, large touchpad, asus accidental damage coverage included
Cons: narrow viewing angle, canadian multilingual keyboard is too busy
"Ultrabooks have a wide price range and the Vivobook comes in at the cheaper end of the scale. For those unfamiliar with ultrabooks, they sacrifice DVD drives and larger removable batteries in order to be light and thin. Not for everyone but great if you know what you need.
This isn't a gaming powerhouse but it works very well for people who need to use office applications, some photo editing, and relax with a casual game or movie.
The bilingual keyboard is becoming a mainstay in Canada - it does make the keys cluttered but shouldn't be too big of an adjustment for touch typers (only a few key layout differences). The touchpad is large and responsive and the metal chassis doesn't interfere with the wireless. The touchscreen is responsive but doesn't have a great viewing angle.
It sounds like another reviewer received a defective hard drive - this laptop is one of ASUS' models that does come with free accidental damage coverage (Google "ASUS ADP") so you would have been covered even if this had happened after that 90 days Costco provides for returns. Disappointing to receive a lemon, to be sure, but as an ASUS motherboard and laptop owner, I can say that the bulk of their products are great quality for the price."
Review 2 for Asus VivoBook S400CA-RH51T-CB, Bilingual 14.1-in Touch-screen Ultrabook, Intel® Core™ i5-3317U
Rating
1 out of 5
1 out of 5
Location:Toronto, ON
Date:March 19, 2013

Bad experience

Pros: great looking laptop.
Cons: unrepairable errors, lacks a dc/dvd drive, lacks bluetooth, french characters on keyboard are distracting
"I ordered this laptop from Costco's web site and my family and I were excited to receive it 3 days later.
Windows 8 touch screen laptop - YES!! We were initially wow'ed by the Win 8 touch screen functionality. For my kids, it made real easy to make their selections, or enter data.
First disappointment - the model on the web site shows a keyboard without French characters. The one we received had French characters!!
Unfortunately, we only got to use this laptop for about 2 weeks. All kinds of errors started showing up and not matter what I tried they caould not be resolved. The errors were:
* Microsoft Setup Bootstrapper has stopped working
* Repairing disk errors. This might take over an hour to complete. Your pc ran into a problem and needs to restart we're just collecting some error info
* Automatic repair couldn't repair your pc, press advanced options to try other options
After several days of patiently trying to fix the errors, I finally returned the laptop to Costco :-("
12 of 14 people found this review helpful.